Dedicated IT Team
As a small or medium sized business, it's comforting to know that Palmetto Computing provides you with a dedicated team where you will always work with the same individuals. This team becomes an extension of your business and they get to know the intricate details of your network and IT systems. Your assigned team covers everything from making strategic technology decisions to simply installing more memory on your computer to remotely accessing your computer and solving a technical problem over the phone. Each client is provided with an assigned team that consists of the following contacts:
- CIO Your trusted and strategic technology advisor
- IT Manager Manages and maintains your IT infrastructure
- Field Engineer Your resource for onsite technical services and hardware installations
- Help Desk Your resource for questions and technical support
Technical Know-How Just a Phone Call Away
From the smallest to the largest problems, if something goes wrong, you and your employees will know how and where to seek help. Allowing Palmetto Computing's team to handle your IT management and support allows you to focus on your business without having to dedicate an individual or individuals in your company to IT management. Palmetto Computing provides the support of a full time staff working remotely or at your office without the financial burden of having these staff members on your payroll.