Service Plans

• Unlimited Support
• Dedicated IT Team
• Proactive Solutions
• Flat Monthly Fee
• Service Plans
• Technical Information

Choose a service plan to reduce your total cost of IT ownership, and improve efficiency and productivity

The goal of a service plan is to allow you to budget for your IT with a flat monthly fee and at the same time improve the reliability and performance of your IT systems. The idea is to serve all of your IT needs at a flat monthly fee and reduce your total cost of IT ownership.

Silver, Gold and Platinum Plans

Palmetto Computing gives you the choice to pick a service plan that best fits your organizations needs.  All three plans include the same base inclusions of an assigned team, unlimited IT support and proactive monitoring.  The main difference is explained below. 

The Silver plan includes unlimited telephone, email, and remote control support.  The silver plan is designed for clients that are comfortable with remote support and may not require as many onsite visits.  The Gold plan is designed for clients that want complete IT coverage - remote and onsite- for one low monthly fee.  The Gold plan is by far the most commonly subscribed to plan.  The Platinum plan goes a step further and is designed for organizations that want to have  all project work included.  Other than these mentioned differences, all three service plans include the same level of unlimited IT service.

IT Projects or A La Carte Plans